Who we are
Our website address is: http://realestate.cartrollers.com. This site is a subdomain of Cartrollers.com website.
Cartrollers Homes, a subdomain of Cartrollers.com, is an online community of Real Estate Practitioners, Property Seekers, Developers, Lawyers, Investors, etc. with the aim of providing easy access to real estate solutions, information and properties in Nigeria. It should be noted that we are not a real estate agency but only provide a marketplace for promoting real estate products to the public.
We are committed to protecting your privacy. This policy explains how and for what purposes we use the information collected about you. Please read this privacy policy carefully. By using this Site and any services we offer via this Site, you are agreeing to be bound by this policy in respect of the information that we collect about you.
If you have any queries or comments about the policy, our use of your personal information or wish to unsubscribe from messages from us, please get in touch by sending us an email or writing to the Admin at the address provided at the beginning of this policy.
We use the information we collect about you to:
- pass your messages on to our advertisers including estate agents, developers or landlords to help them provide a more personalized service to you;
- provide information services to third parties;
- improve the features and services we offer;
- support our own marketing and promotion efforts;
- allow you to participate in our interactive services;
- provide you with information and services that we feel may interest you where you have consented to be contacted for such purposes;
- enforce our Terms of Use of the site
What personal data we collect and why we collect it
Personal information collected
When you visit or use the Site or use our services, you may be asked to provide certain information about yourself, including your name and your contact details. We may also collect information about how you use this Site including your searches, the properties and pages you look at, the advertisers or partners you contact and the contents of the emails you send to them. Finally, we may also collect information from any correspondence that you have with us. Collectively, we refer to this as “Your Information”.
We always use the most recently submitted form to be your current consent status. If you are a registered user, but not signed in when you submit a form, we won’t be able to use your saved settings and so will deem your consent choice to be as per the form you submit at the time.
How we use Your Information
Your Information will enable us to provide you with access to all parts of this Site and to supply the services and features that you have requested. We may aggregate the information to identify patterns which we can use in our marketing and to help us develop, administer, support and improve our services and features.
We may use Your Information to contact you for your views on our services and to notify you occasionally about important changes or developments to this Site or our services. Where you have consented, we may also use your Information to contact you with details about any other products or services we or our partners or advertisers offer that may be of interest to you. Where you have consented to being contacted by third parties, we may make Your Information available to them. If you change your mind about being contacted in the future, kindly contact us.
The following features, by their nature, require and make use of personally identifiable information.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Users may be requested to fill out and submit contact forms for business transaction purposes. We may use these forms to contact the user or share with authorized third parties for intended purposes.
Registering with us
If you register with us, we save the details you provide and use them to enable us to personalize the service we offer to you. You can update your details at any time via the Site. When you are signed in, we automatically pre-populate your saved details on contact forms. We ONLY share your information to third parties that you have authorized us to share with. Every of your private information registered with us is handle as private.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
This site uses google analytics to monitor activities on the site and to help users know the progress of activities on the site and or in their dashboards. Site visitors also can use the information provided by our analytics for business transaction purposes.
Property Details Displayed on Cartrollers Homes
Cartrollers Homes may use the data which we hold about properties advertised to provide analytical data to third parties.
Who we share your data with
Contacting Advertisers
The information that you enter into any of the forms we offer to allow you to contact advertisers is recorded by us and then sent to the advertiser that you chose to contact. This helps them provide you with a more personalized service. We also send the advertiser details of your last search to help them find property that matches your requirements more closely. If you are a registered user and signed in when you contact an advertiser, we include your settings to help them to provide more personalized services to you
Telephone calls
When you contact our advertisers using their telephone numbers, information regarding the time and date of the call, status of the call (answered, unanswered, engaged, etc.) along with your telephone number (when presented) will be available to that advertiser.
Saving properties
If you register with us and save properties you are interested in, we can identify which properties you have saved. We may anonymously aggregate these details to indicate how many users have saved a particular property, but we will not make available to third parties any personal data relating to which users have saved which properties.
Using the property alerts and saved searches
If you register with us, save searches and/or use the property alerts feature to receive notification when new properties matching your criteria are added to this Site, we record the settings you use and which properties have been sent to you. We do not make any information about any property that has been sent to you available to our advertisers or third parties.
How we protect your data
Your data is protected under our privacy policy. Every data provided to us it Strictly used for purposes intended.
Who has access to the information you provide on the site
We retain access to all personal information that we have collected from you.
When our service is available via the websites of our partners, those partners may have access to Your Information. Their use of your personal information is governed by their privacy policies. We are not responsible for the privacy policies and practices of any other websites, even if you access them using links from this Site or if you can access this Site or use our services from them. We therefore recommend that you check the policy of each Site that you visit and make sure that you are comfortable with the terms of such policies before providing any personal information.
If our business enters into a joint venture with or is sold to or merged with another business entity, Your Information may be disclosed and ultimately transferred to our new business partners or owners.
If we offer or supply a service to you that is provided on our behalf by a third party we may have to pass Your Information to them in order to deliver the service. By using this Site you consent to us providing Your Information to the third parties licensed by us to provide such services. We may also use third parties to provide services on our behalf which may include processing (but not using themselves) Your Information e.g. to complete partial addresses or to augment the information we hold about you. In either case, we will not pass Your Information to anyone who is not also notified with the Information Commissioner’s Office as a data controller or is not subject to these or similar provisions in our contract with them and we will not allow the third party to use Your Information commercially without your consent.
We will not otherwise disclose, sell or distribute Your Information to any third party without your permission unless we are required to do so by law.
Access to, changing or removing the information we hold
Registered users of this Site can update their information, change settings of information about themselves by logging into the site using the links under the user menu
Users of this Site can request we provide them with a copy of information we hold via contact us. We may charge a small administration fee to cover the data search, preparation and delivery. You may ask us to make any necessary changes to ensure that such information is accurate and kept up-to-date.
Security, storage and transfer of information
We follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission (unless they are providing services as outlined in the ‘who has access to Your Information’ section above) and to prevent unauthorized access to it. The computers that store the information are kept in a secure facility with restricted physical access and we use secure firewalls and other measures to restrict electronic access. If we are working with third parties we will require them to have in place similar measures to protect Your Information.
All of the information we collect or record is restricted to our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. We will explicitly ask you when we need information to identify you. We may require you to co-operate with our security checks before we disclose information to you. You can update the personal information that you give us at any time when logged in.
We will retain Your Information for a reasonable period or for as long as is required by law.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Share Via Email or Social Media
When you use the Share feature of this Site we record which properties you have sent to your contact(s), solely so that we can track the popularity of those properties. We record the other details provided in the email or social media link for internal monitoring of the service. We will NOT add any information collected in this manner to our mailing lists or inform the advertiser, to protect you and the recipient’s privacy.
Your contact information
All your registered contact information are made available only to the requested third parties for business transactions and others requested purposes ONLY. We will NOT share any of your information provided to unauthorized third parties or use them for purposes not intended.
Additional information
Additional information may be requested of users by us or third parties in the process of transaction on the site. This might aid the requesting party easier use of your services as a seller or it might help the service provider to serve you better as a buyer. We may also request additional information from users during upgrades, site maintenance, or during any processes intended to serve the user better.
What data breach procedures we have in place
Abuse and unsolicited commercial communications (“spam”): We do not tolerate abuse of our website. You do not have permission to add other Cartrollers Homes users to your mailing list (e-mail or postal) for commercial purposes, even if a user has purchased something from you, unless the user has given his explicit consent. If you notice that someone is abusing our Website (spam or spoof emails), please notify us by email: [email protected]
It is not allowed to use our member-to-member communication resources to send spam or content that violates our Terms of Use and privacy policy in any other way. For your security, we may scan messages automatically and check for spam, viruses, phishing and other malicious activity or illegal or prohibited content. We do not permanently store messages sent through these resources.
What third parties we receive data from
Third Parties: Unless explicitly provided otherwise in this Privacy Policy, this Privacy Policy applies only to the use and transfer of information we collect from you. Cartrollers Homes has no control over the privacy policies of third parties that may apply to you. When we work with third parties or use third party tools to provide certain services, we will explicitly indicate which privacy policy applies to you. We therefore encourage you to ask questions before you disclose your personal information to others.
Contact: If you have any questions about Cartrollers Homes and our services please contact us at [email protected]